eBay is launching a new Assured Fit guarantee to help car owners find the right part, offering both a money back promise and free returns process if it doesn’t fit.
Car owners can enter their vehicle information using eBay’s newly enhanced MyGarage function, which help identify the correct vehicle part.
When shoppers purchase an eligible part or accessory, they can be sure it will fit their vehicle. If, for any reason, it isn’t the right part upon arrival, they can return it for free within 30 days for a full refund.
Ebay says te industry-first initiative will enable more seamless and trusted trading on one of the UK’s biggest online marketplaces for parts and accessories, for both buyers and sellers.
Laura Richards, category lead for vehicle parts and accessories, at eBay UK, said: “We understand the frustration and uncertainty that can come with purchasing vehicle parts online, and we’re committed to making it as painless as possible for our customers. With the eBay Assured Fit initiative, we’re promising elevated assurance for buyers that parts are the right fit for them. We’re also providing peace of mind, so customers can shop confidently knowing there is a simple and free returns process in place if the part they buy isn’t quite right.”
The new Assured Fit initiative supports eBay’s “Built Different” campaign, which calls for vehicle owners to repair, rather than replace.
All copyrights for this article are reserved to UK Haulier News